Shipping policy
At PURE SHE, we want your order to reach you safely and as quickly as possible. Please find our shipping details below.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Delivery times may vary depending on your location and the shipping method selected at checkout.
- Cairo : 2–5 business days
- Other Locations: 5–10 business days
Please note that delivery times are estimates and may be affected by weekends, public holidays, weather conditions, or circumstances beyond our control.
Shipping Fees
Shipping fees are calculated at checkout based on your delivery location and order details.
Incorrect Address
Please make sure your shipping address and contact information are correct before completing your order.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for reshipping the order.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery time, please contact us with your order number and we will be happy to assist you.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and the damaged item so we can assist you.
Contact Us
For any questions regarding shipping, please contact us through our customer service channels.
Thank you for choosing PURE SHE 🤍